V1.0 Street Marshal Role Description

This is a description for the volunteer Street Marshal role on the Knebworth Response Team.

The aim of this document is to advertise for volunteers and for new ‘recruits’ to explain what the role entails as well as to explain to the Knebworth community what these volunteers are doing to support with the Covid-19 virus outbreak on behalf of the team and wider community.

The Knebworth Response Team

The Knebworth Response Team are supporting the community to inform and educate about the Covid virus, provide drivers to help with prescription collections and shopping, befrienders to keep people connected during this period of isolation and social distancing and help ensure the wellbeing of our local neighbourhood.

Knebworth Response Team: Street Marshal

This role is to support the Knebworth Response Team to act as a representative of the street in this community. This is a new role and so will require individuals that kindly step forward to be open to changes in duties as the role adapts to the community needs over time.

As a Marshal you will:

  • Act as the point of contact between the street and the Knebworth Response Team by coordinating any queries and requests received and direct them to the Phone team
  • Be the ‘eyes and ears’ of the street, keeping a look out for anyone on the street that might require support during this period of social isolation and distancing and direct them to the support available from the team.To look out for Red Square alerts in people’s windows.
  • Provide any key information in response to Covid/local support questions (street marshals will be provided with a fact sheet to help with this)
  • Where feasible and appropriate, support with putting bins out for street neighbours
  • Where feasible, regularly walk their street to have a visible check on things each day, chatting to neighbours outside homes, practising social distancing rules etc.
  • Liaising (e.g. on the phone, email WhatsApp etc) with the chief marshal and other street marshals to report back and share best practices etc.

Ideally you should:

  • Have a mobile phone
  • Be able to use or willing to learn text, WhatsApp, email
  • Be available for a few hours a week
  • Be in a position to get outside and walk your agreed patch (excludes periods of self isolation where required)

Benefits of volunteering on the team:

  • Giving real and practical help to local people.
  • Interacting with and getting to know other people in the community
  • Learning new skills
  • Good for personal wellbeing, sense of belonging and purpose